Home moving glossary

Kotimuuttaja laatikot
Assessment visit

A visit by the moving company’s specialist to assess, for example, the number of boxes, equipment and crew needed for the move. Niemi’s assessment visit is offered free of charge.

Cleanliness guarantee

Niemi is the only company in Finland that offers a cleanliness guarantee on its moving boxes. The boxes are mechanically washed after each move so that they are clean for the next user.

Complaint

If a mover breaks an item during the move, the customer is entitled to file a complaint with the company in question. There is variation in compensation policies depending on the moving company. Customers should be aware of their rights and thus they should go through the company’s terms of delivery before making an order.

Do-it-yourself move

The moving company provides the customer with moving boxes. The customer is responsible for packing and carrying their belongings. The moving van driver will load and unload the vehicle and take part in carrying the items. The customer will empty the boxes in the new location.

IAM

The International Association of Movers. Niemi is a member of IAM.

Installation service

A separate service that can be ordered from the moving company. It includes, for example, the installation of household appliances and electronic devices, furniture assembly as well as hanging of pictures and mirrors. The installation service does not include special work such as electrical work.

Extra services

You can reduce your burden by utilizing various extra services in connection with your move. They include a packing service, protection service, move-in and move-out cleaning and recycling services.

FEDEMAC

The Federation of European Movers Associations. Niemi is a member of FEDEMAC.

Foreman

Niemi appoints a foreman for each move. The foreman is responsible for ensuring a successful move and acts as the movers’ supervisor.

M-A moving box

A moving box with metal rods. Easy to stack even when full. Also available as a lockable version. For more information about the M-A boxes, please visit our Niemi Shop.

Move-out cleaning

When moving, the old home must be cleaned for the new resident. Move-out cleaning is usually rather thorough, including floors, windows, shelves, cupboards, toilets, refrigerator, oven, drains etc.

Moving Academy

Niemi’s own training system to train skilled personnel.

Moving instructor

An instructor responsible for training and guiding new employees to become Niemi professionals. They are also responsible for providing further training to current employees.

Niemi Extra Coverage

The Niemi Extra Coverage insurance is an inexpensive and safe alternative when insuring your belongings if your insurance does not already cover your move. Your belongings may be worth tens of thousands of euros, but without insurance the maximum compensation for damage that Niemi is liable for is, in accordance with the Act on Road Transportation Agreements, 20€ per kg, but not exceeding the current value of the goods.

Notification of change of address

Everyone in Finland has a legal obligation to submit a notification of change of address. You can submit the notification at your local register office or online. Also remember to inform Posti of the change of address so that your mail will be sent to the right address.

Packing service

Moving companies often offer a separate packing service, in which case the staff will pack all of the customer’s belongings ready for them to be moved.

Padded pouch

A pouch with padding on the inside. Suitable for protecting, for example, a keyboard and/or a mouse during a move.

Protection service

In addition to packing services, the moving company can also provide a protection service. In this case the company will protect all sensitive surfaces, such as floors and walls, in the customer’s home as well as the surfaces in the hallway and lift for the duration of the move. In addition, couches, beds and other large pieces of furniture etc. can be protected to prevent damage.

Quote for move

You can ask a moving company to give a quote for your move. You should always go through the quote carefully and make sure that it includes all the services you need and that the date and other details are correct. For more moving tips, check our Tips for residential moves.

Recycling service

Recycling services can be ordered separately through the moving company. The moving company will then be responsible for recycling your unwanted furniture, household appliances and other items in an appropriate and environmentally friendly manner.

Reinforced bubble wrap

Two-layered bubble wrap that is used for protecting fragile items for the duration of a move.

Storage

When moving, there may, for example, be a need to store some belongings that do not fit into the new home but should not be thrown out either. Niemi offers proper storage facilities approved by an insurance company. There is variation in prices between different service providers.

Stretch film

Stretch film, also known as stretch wrap, is used like tape, for example, to close cabinet doors by wrapping it around the cabinet.

Tailored move

Each move can be tailored to cover exactly the services that the customer needs, for example packing and storage services. The customer can choose the services required and only pay for them, not anything extra.

Triple bubble wrap

Three-layered bubble wrap that is used for protecting fragile items for the duration of a move.

Tubular plastic film

Used for protecting indoor plants etc.

Wardrobe boxes

All clothes on hangers, such as suits and dresses, can be easily transported in a wardrobe box. They will not wrinkle and do not have to be packed in bags or other boxes. For more information about our wardrobe boxes, please visit our Niemi Shop.


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